Lincoln Smile Centre is based in Lincoln City centre and is a calm and relaxed dental practice with a caring, professional team whose aim is your comfort and well-being.

They provide advanced dental treatments with outstanding patient care.

The Assignment

To provide an out of hours key holding and alarm response service that is not only rapid but consistent at all levels (average response time is 12 mins).

The Result –

As their nominated out of hours keyholder we effectively act as their agents, safely securing their keys. Upon activation of either their intruder or fire alarm our nearest patrol and response vehicle will attend.

In the event of an emergency, we use a network of approved contractors for every eventuality including glaziers, locksmiths and utilities.

All our Patrol & Response team are fully trained and licensed in accordance with SIA regulations and comply to BS 7984-1:2016


  • Key holding and alarm response to both Fire and Intruder systems
  • Rapid response to activations
  • Adhoc unlock and lock services
  • Access to our approved list of emergency contractors
  • Immediate reports for every attendance
  • Peace of mind that every alarm activation is dealt with professionally

Lincoln Smile Centre have been working with “Comprehensive Fire and Security Solutions” for a couple of years now and always found the company/Staff very friendly, approachable & feel safe in that they look after our premises mainly when we are closed. They have a very quick response time if and when our alarms have gone off. Once when the alarms were set off by mistake Dave was at our door within minutes to check we were all ok and safe.

Michaela Moulds, Practice Manager - Lincoln Smile Centre


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As a visual and physical deterrent, our uniformed patrol and response operatives in marked security vehicles are on constant watch.

Our P&R team provide a range of services for different customer circumstances, including preventative patrols, fire and safety checks, personnel escorts and property inspections complying with BS 7499.

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Protecting your business comes in many shapes and sizes, but one aspect which is often overlooked is Fire Safety. In all cases, prevention is better than cure, so remember to put the best systems in place to ensure your business can run successfully without catastrophe. Every UK business is required by law to abide by The Regulatory Reform (Fire Safety) Order 2005 to protect employees and assets.

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An increasing number of businesses understand the risks associated with having their own employees as a keyholder, more companies are now opting to manage this risk by outsourcing their key holding to a professional security company.

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